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FAQs

  • IRAs

    How do I make a contribution to my IRA?

    You may make a contribution to your IRA by check or wire. You must reference the deposit's contribution year on all checks and wires, and submit an IRA Deposit Slip with each contribution. Please visit the Funding Your Accountsection of our website for detailed information.

  • How do I apply for an account?

    Apply for an account through our online account application by clicking on the green "Apply Now" button. You may also download forms through our Forms section.

  • News Accounts

    How long does it take to open an account?

    Please allow 1-2 business days upon our receipt of your online or paper applications. An email confirmation from newaccounts@Just2Trade.com will be sent to you. Please add this email address to your safe list so that our New Account notification is not regarded as Spam by your email provider.

  • What are the requirements for opening an account?

    Please visit our Apply Now section for information on paperwork requirements for new account types. Please note that foreign accounts will be required to submit a copy of your unexpired passport as well as a W-8 BEN form.

  • Who can open an account?

    US citizens, US residents and, Foreign Citizens not residing in the US may open an account at Just2trade. You must be at least 18 years of age when applying for an account. In North America we are currently unable to open accounts for residents of Canada, as we are not registered in this location.

    Non-U.S. citizens who are not residing in the U.S will need to submit a copy of an unexpired passport and a W-8 BEN Form. Certain foreign accounts may be limited to certain offerings (i.e. no margin). For more information please visit http://just2trade.com/apply-now/.

    Due to changes to investment regulations in non US Jurisdictions, we will be unable to open accounts from the following countries: Australia, France, Hong Kong, Ireland, Jamaica, New Zealand and Sweden.

    Additionally, we are prohibited from opening accounts for residents of the following countries: Belarus, Burma, Congo, Cote d'Ivoire, Cuba, Iran, Iraq, Liberia, Libya, Lebanon, North Korea, Sudan, Syria, Zimbabwe.

  • How can I view my online statements?

    To view your statements online, go to the ACCOUNTS menu and click Online Statements. Here you can select the statement you want to view as a PDF document.

  • How do I sign up for electronic delivery of statements and trade confirmations?

    To sign up for electronic delivery of statements and confirms, simply log on to your account and go to PREFERENCES, located under your SERVICES menu. Follow the instructions provided.

  • Preferences

    How do I sign up for electronic delivery of proxy, regulatory and corporate action notices?

    To sign up for electronic delivery of proxies, regulatory documents and corporate action notices, simply log on to your account and go to PREFERENCES, located under your SERVICES menu. Follow the instructions provided.

  • Do you charge a fee for proxy, regulatory and corporate action mailings?

    No. There are no fees for proxies, regulatory documents and corporate action notices that are sent to you by mail.

  • Why do I receive some mailings by post if I have consented to electronic delivery?

    Regulations require that certain information be sent in physical form. This includes shareholder information, notification of changes in interest rates, and tax-related reminders. These mailings are sent at no cost to clients.

  • Can I ask Just2Trade client representatives for tax advice?

    Our client representatives are unable to provide any tax advice and if your question is viewed as such, you will be referred to your accountant or tax advisor.

  • Taxes

    How do I get my 1099 tax form through Just2Trade?

    1099 tax forms are sent to your mailing address of record unless you opt for electronic delivery of tax documents. In this case, a PDF file containing your 1099 will be posted to your online account. To access your 1099, log in to your account, click on ACCOUNTS and then click on ONLINE STATEMENTS. Next, click on the STATEMENTS, CONFIRMS & TAX DOCUMENTS tab and select TAX FORMS.

  • Whom should I contact with questions about my tax form?

    Please contact a Just2Trade client representative via info@just2trade.com with any questions about your tax form. However, remember that our client representatives are unable to provide any tax advice and if your question is viewed as such, you will be referred to your accountant or tax advisor.

  • How do I change my address or contact information?

    You may change your address or contact information by submitting a signed Change of Address request. This request may be faxed to (202) 466-6895, scanned and emailed to info@just2trade.com, or mailed to: Just2Trade c/o WhoTrades, Inc. located at 17 State Street, 7th Floor, New York, NY 10004 ***You may update your email address on your Preferences page located under the Services menu on your Just2Trade online trading account.

  • Updating

    How do I change my password?

    You may change your password on the Preferences page located under the Services section of your Just2Trade online trading account.

  • How do I close my account?

    Your account must be free of any securities or cash before we can close your account. You may liquidate, request a certificate, or transfer your securities to another broker. You may request a check, wire or ACH withdrawal for the cash in your account, or transfer the cash to another broker. Any account transfer to another firm must be initiated through the firm to which you are transferring. To officially close your account, please submit an Account Closing Request.

  • How do I remove securities that are not currently trading?

    For a position with total value of $10 or less, you may submit a Worthless Security Form Request ($30 per security). There is a$30 fee associated with this action. Please submit either Form A (process as a journal) OR Form B (process as a trade) for each position. If you select Form B (Process as a Trade), a commission fee will apply and the transaction will appear on your annual 1099 tax form. Certain securities, such as restricted positions, cannot be written off as worthless. For these positions, you may request a physical certificate at a minimum processing and shipping cost of $20. To determine which charges will apply, please email info@just2trade.com.

  • What do I do if I forget my password?

    If you forget your password please access the Just2Trade Login Page and click on FORGET YOUR PASSWORD? Enter your username and email address of record to receive an email with your password. If you forget your username and/or password, please call Client Services at (877) 206-2274. 

  • Please describe the items within the "To Trade" tab.

    "Funds Available for Trading" shows your available settled funds for trading that day, taking into account any open or recently executed orders. "Open Order" identifies the amount of funds that have been allocated to open orders.

  • Cash Accounts

    Please describe the items within the "To Withdrawal" tab.

    "Funds Available for Withdrawal" indicates the balance available for withdrawal that day, excluding proceeds from unsettled trades. "Funds from Unsettled Trades" indicates funds from sales proceeds that will be made available for withdrawal upon settlement. "Today's Executed Purchases" specifies the funds spent on trades that day, which are deducted from the funds available for withdrawal. "Today's Executed Sales" identifies funds that will be available upon settlement of that day's trades.

  • Please describe the items within the "Account Value" tab.

    "Total Cash Balance" includes current cash and money market holdings. "Position Market Value" links to your Positions page and provides the current market value of your securities. "Account Value" shows the total value of your account, including your cash balance, money market funds, and position market value. This field allows you to compare today's balances to the previous day's balances and to track the day-to-day percentage change.

  • Please describe the items within the "To Trade" tab.

    "Overnight Buying Power" distinguishes between the available buying power for margin eligible securities and non-margin eligible securities. "Open Orders" identifies the amount of funds that have been allocated to open orders.

  • Margin Accounts

    Please describe the items within the "To Withdraw" tab.

    "Funds Available for Withdrawal" indicates the balance available for withdrawal, based on your credit or debit balance and any additional maintenance excess funds released to your account. Proceeds from closing transactions will not be allowed to be withdrawn the same day.

  • Please describe the items within the "Account Value" tab.

    "Total Cash Balance" includes current cash and money market holdings. "Position Market Value" links to your Positions page and provides the current market value of your securities, with a breakdown of market value held in type cash, margin, or short. "Margin Equity %" calculates your account equity percentage in real time (total account value divided by total market value). "Account Value" equals the total equity in the account, calculated by the total market value plus or minus the cash balance or debit balance, respectively. This field allows you to compare today's balances to the previous day's balances and to track the day-to-day percentage change. "Buying Power Used" identifies how much of your overnight buying power has been used that day.

  • How do I put through a transfer by ACH?

    Once you have established an ACH relationship between your Just2Trade account and bank account with an ACH Activation Form, you will be able to deposit funds via ACH through our online Cash Transfer system. Simply go to the SERVICES menu and click on Cash Transfer. Please submit the ACH Activation Form via fax to 202-466-6895 or scan and email it to newaccounts@just2trade.com. Please allow 5-7 business days for your initial ACH activation to be set up.

  • ACH

    How long does it take to set up an ACH?

    Approximately 5-7 business days is required to verify your bank account information upon our office receiving your ACH Activation Form. Please submit the ACH Activation Form via fax to 202-466-6895 or scan and email it to newaccounts@just2trade.com.

  • How long does it take to transfer funds via ACH?

    Transferring funds via ACH takes approximately 2-3 business days. There is a five business day hold to trade with funds deposited via ACH. You may have this hold lifted by submitting proof that the funds have cleared your bank account to info@just2trade.com or fax 202-466-6895. ACH deposits may be withdrawn via ACH after 10 business days of the original deposit. Otherwsie, ACH deposits may be withdrawn via check, wire or ACAT after 60 calendar days have passed from the original date of deposit.

  • How much does it cost to set up/use an ACH?

    There is no cost involved with an ACH deposit, withdrawal, or activation. To set up an ACH, please submit the ACH Activation Form via fax to 202-466-6895 or scan and email it to newaccounts@just2trade.com. Please allow 5-7 business days for your initial ACH activation to be set up.

  • What is an ACH transfer?

    ACH is the acronym for "Automated Clearing House" and is the name of an electronic network for financial transactions in the U.S. Once you establish the relationship between your Just2Trade account and bank account, you may request to transfer funds between your accounts via this electronic network. There is no fee associated with your Just2Trade account to establish this relationship or to transfer funds. Except for establishing the relationship, the process is paperless – no lost checks, no postage charges. It's hassle free. Please note that ACH relationships cannot be established for IRA acccounts at this time.

  • What are the Min./Max. Deposit & Withdrawal Amounts?

    There is a $100.00 Min. for all ACH requests In/Out.

    The Daily Max. for Inbound requests is $25,000.00, and the Daily Max. for Outbound requests is $100,000.00.

  • How many days are the funds on hold if I fund my account by check?

    There is a 5 business day hold for check deposit amounts exceeding the total equity in your account. Check deposit amounts less than the total equity in your account will be immediately credited for trading purposes. All deposits to your Just2Trade account must be held for a minimum of 10 business days before they are available for withdrawal.

  • Check

    Which types of checks can you accept?

    We can accept personal and bank checks issued from your bank account made payable to COR Clearing LLC. If you submit a bank check, you must be the remitter and the bank must print the remitter on the check. We can accept Brokerage Checks payable to COR Clearing LLC for the account of our customer (for Rollover IRAs only). We are UNABLE to accept cash, checks drawn from a non-US bank, third-party checks, money orders, traveler's checks, stale dated checks (6 months or older), future-dated checks, credit card checks, credit/debit cards, or temporary checks.

  • To whom do I make checks payable?

    All checks must be made payable to our clearing firm, COR Clearing LLC, and you must mail your deposits to: Just2Trade c/o WhoTrades, Inc. located at 17 State Street, 7th Floor, New York, NY 10004 ***Please include your Just2Trade account number on the memo section of your check. No third-party deposits will be accepted.

  • Can I fund my account by credit card, debit card or PayPal?

    No, deposits by credit card, debit card, PayPal, traveler's checks or credit card checks will not be accepted.

  • General

    Can I fund the account electronically?

    You can fund your account electronically via ACH (Automated Clearing House). Once you have established an ACH relationship between your Just2Trade account and bank account with a ACH Activation Form, you will be able to deposit funds via ACH through our online Cash Transfer system. Simply click go to the SERVICES menu and click on CASH TRANSFER. Please allow 5-7 business days for your initial ACH activation to be set up.

  • Do you accept money orders or Western Union?

    No, we do not accept money orders or Western Union deposits.

  • Do you accept third party transfers?

    Deposits by a third party will not be accepted under any circumstances. We do not send third party transfers.

  • How do I fund my account?

    Please visit the Funding Your Account section of our website.

  • Can I have check writing or debit card services through my money market?

    U.S. residents may apply for check-writing and VISA check card services by completing the Visa/Check Application. To qualify for the VISA/Checking account, you must maintain a minimum balance of $25,000 in your brokerage account. The annual fee for this service is $50.

  • How long does a wire transfer take?

    Domestic wire transfers can take up to 24 hours provided all account information is correct on the wire transfer. Incorrect or missing account information may delay the credit of your wire to your Just2Trade account. Foreign wires originating from a non U.S. bank generally take 24 to 48 hours for our clearing firm to receive and post funds.

  • Wire

    How much does it cost to process a wire?

    There is no charge to accept domestic wires, but there will be a charge for foreign and outgoing wires. Incoming foreign wires cost $30. There is a $25 fee for domestic outgoing wires and a $40 fee for foreign outgoing wires. For outgoing wires, please complete the Letter of Authorization Form.

  • Between which hours can I reach a client representative?

    Our normal office hours are Monday – Friday, 8AM – 6PM EST, excluding market holidays.

  • Contact Information

    How can I contact a customer representative?

    Please email us at info@just2trade.com or call us at (877) 206-2274.

  • How does Just2Trade protect my account security?

    Your online account information is 100% encrypted by proprietary technology. Our systems use a 64-bit block cipher and support a variable key length of 32 bits to 448 bits. What this means is that a block of your personal data is taken and is scrambled with a key created from your password to make it unreadable. The data that is sent to you as our client is NEVER cached in an unencrypted format on the computer that you are using. All of the client-side decryption is handled in memory. In layman's terms, your account information cannot be retrieved from the web browser's cache files.

  • Security

    How is my account insured?

    All Just2Trade accounts are insured under SIPC and receive supplemental Lloyd's of London coverage provided by our clearing firm, COR Clearing LLC.

  • How much insurance does my account have?

    In addition to SIPC coverage of $500,000 ($250,000 maximum in cash), Just2Trade accounts are protected by supplemental coverage of $100 million by our clearing firm's policy with the Lloyd's of London with a maximum of $24.5 million per client and up to $900,000 in cash. With SIPC included, that's a total maximum of $25 million per client (as defined by SIPC rules) and includes up to $1.15 million for cash balances.

  • Can I access the site with a Macintosh computer?

    Yes. Our trading platform is compatible with Mac OS version 10.4 and higher. You will need a web browser that is Cookie, Java, JavaScript enabled such as Firefox version 3 and higher.

  • System Requirements

    What are the system requirements of the Just2Trade trading platform?

    Our trading platform is compatible with Microsoft OS XP and Mac OS version 10.4. You will need a web browser that is Cookie, Java, JavaScript enabled, such as IE 6.0 or higher, Netscape 7.2 or higher, or Firefox for Mac version 3 and higher. The following platforms are not currently supported: IE 5 and lower, Netscape 6.0 and lower, WebTV, and Opera.

  • Can I access the website through a handheld device such as my phone?

    Most handheld devices do not support Java; therefore, access to our trading platform through handheld devices is not available at this time.

  • Troubleshooting

    I am unable to use the Trading Desk.

    Please make sure that all pop-up blockers have been disabled and that you have the latest version of Java running. You can download the latest version of Java at www.java.com.

  • If I have cancelled an order after market hours, when can I trade again?

    Our connections to the market centers for orders placed or open during normal market hours close at 4PM EST. When cancelling an order outside the normal market session, you will be able to replace your cancelled order at 9:20 AM EST the next business morning.

  • My sell order is getting rejected.

    One of the most common reasons for a sell order rejection is that you may already have an open order in the system. Check your active orders screen to make sure you do not have an existing order open for the security you are trying to sell. You must cancel an open order before replacing it.

  • My trade is being rejected during extended hours.

    Please make sure that your TIF is set to "Day+" and that your Destination is set to ARCA or NSDQ. There are securities that do not trade after hours. Check www.archipelago.com or www.nasdaq.com to find out if your stock is trading in the extended hours session. Currently, we only support AMEX, NYSE, and NASDAQ listed securities for the extended hours session.

  • Do you charge for Paper Statements and Confirmations?

    Yes. Our goal is to go paperless and allow customers to have an electronic copy available at any time. To sign up for e-confirms and e-statements, simply log on to your account and go to PREFERENCES located under your SERVICES menu and follow the instructions provided. Should you wish to keep having your confirmations and statements physically mailed to you, please note there will be a postage and handling fee of $5.00 per statement and $3.00 per confirmation mailed.

  • Commission/Fees

    How much does it cost to maintain an IRA?

    There is a $35 annual IRA fee. This fee is waived for accounts with $25,000 or more in assets.

  • What happens if the account equity falls below $2,500 equity?

    When your account drops below $2,500, you lose access to the J2Trader and a request is made that you raise your account equity to $2,500. Additionally, accounts below this minimum balance will be assessed a $4.00 commission per trade.

  • Is there an additional charge to trade during Extended Hours Trading sessions or to trade on ECNs?

    A commission surcharge of $0.003 per share is applied to orders executed on the ECN (i.e. ARCA and NSDQ) and a commission surcharge of $.0027 per share is applied to orders executed on SOLV. You may route orders to these destinations during market hours and extended hours trading sessions. During extended hours, pre-market orders may be placed between 7:05 - 9:30 a.m. EST and after-hours order may be entered between 4:00 - 8:00 p.m. EST.

  • What do you Charge for Outgoing Account Transfers?

    There is no charge for regular mail check requests or ACH withdrawals. Normally, accounts are charged $50 when they transfer an account out (ACAT out). The fee to transfer out and effectively close an IRA is $50. Physical and/or foreign settlement fees apply.

  • What does it cost to open and maintain an IRA account?

    There is no IRA opening fee. There is a $35 annual IRA fee, however, this fee is waived for accounts with $25,000 or more in assets.

  • What is a Sell Out/Buy-In fee?

    A Sell out/Buy-in fee is charged if you fail to meet a margin call that is past due in your account and Just2Trade is forced to liquidate securities in your account to meet this past-due call. The fee is $25.

  • What is the Commission for Pink Sheet or Over the Counter (OTC) securities?

    For stocks priced less than $1.00, add $0.003 per share for the entire order. Maximum commission per order not to exceed $5.50, with a minimum commission of $2.50. Please note that additional charges such as settlement and/or transfer fees may apply to foreign and some illiquid OTC-BB or pink sheet securities. These fees are charged upon settlement of the trade.

  • What is the commission to place an equity/option trade over the phone?

    The commission for broker assisted trades placed over the phone is $2.50 per trade plus 50 cents per contract for option trades.

  • What is the Foreign Settlement Fee?

    The foreign settlement fee, usually $75, is charged to trade securities that do not settle domestically (at the DTC). This foreign settlement fee does not apply to ADRs (foreign firms listed domestically, like BP). Currently, there is no list available for the securities that do not settle domestically but generally the symbols are 5 letters and end in F or Y. However, not all 5-letter symbols ending in an F or Y are charged the foreign settlement fee.

  • What is the Safe-keeping Charge?

    A safe-keeping fee is only charged if the security you own is not eligible to be held electronically through the Depository Trust Company (DTC) and the physical certificate must be held by our clearing firm. This is generally seen with low-priced penny stocks but not generally seen with the securities traded on NYSE, AMEX, or NASDAQ exchanges. The safe-keeping fee is $50.00 charged annually.

  • What is your Commission for Mutual Funds?

    $12.00 per trade plus any charges from the mutual fund. Please consult the fund prospectus to verify if there are any charges from the mutual fund.

  • What is your Commission for Partial Fills?

    Partial fills of GTC orders will be charged full commission for each day an execution occurs. Same-day partial fills will only be charged a single commission.

  • What is the commission rate to trade bonds?

    The commission fee to trade bonds is $15.00 per trade + $1 per bond.

  • What is the commission to place a mutual fund order over the phone?

    The commission for a broker-assisted trade placed over the phone is $12.00 per mutual fund trade plus any charges from the mutual fund.

  • What is the commission to place an ETF order over the phone?

    The commission for a broker-assisted trade placed over the phone is $2.50 per ETF.

  • What is the commission to trade an ETF online?

    The commission to trade ETFs online is $2.50.

  • What is the Commission for Low Priced stocks?

    For stocks priced less than $1.00, add $0.003 per share for the entire order. Maximum commission per order not to exceed $5.50, with a minimum commission of $2.50.

  • How do I set up my account for Day trading?

    To apply for a day trading account, you need to first open a margin account by completing a Margin Agreement. Then you must maintain an equity of at least $25,000. Once you have met the minimum equity requirements, you must submit a Daytrading Agreement and Risk Disclosure.

  • Daytrading

    Is there a limit as to how many trades/day trades I can make?

    Please be advised that a margin account holder will be flagged as a pattern day trader if one engages in day trading more than three times within five consecutive trading days. If you are flagged as a pattern day trader, then you must not enter any further day trades while under the minimum equity requirements. If you cannot meet the minimum requirements, then you will no longer be able to day trade. If you can meet the minimum requirements to qualify as a day trading account and decide to set your account as such, there is no limit as to the number of day trades that can be placed.

  • What are the requirements for Pattern Day Trading?

    You need to open a margin account which can be done by completing a Margin Agreement. You need to maintain a minimum of $25,000 total account equity. You must also submit the Daytrading Agreement and Risk Disclosure. Please refer to FINRA's Investor Guidance for more information on daytrading.

  • What further information is available about Day trading?

    Please refer to FINRA's Investor Guidance on daytrading rules.

  • What happens if I am flagged as a Pattern Day Trader?

    Once you are flagged as a pattern day trader, this designation cannot be reversed. From this point forward, you cannot enter any day trades while your account is below the minimum requirements for a Day trader. If you would like to continue day trading, you must submit the Daytrading Agreement and Risk Disclosure.

  • What happens if I day trade and I am not set up for Day trading?

    You are allowed to enter a limited number of day trades in a margin account without being flagged as a pattern day trader. In a margin account, if you exceed 3 day trades in a 5 day rolling period, our clearing firm will code your account as a pattern day trading account. You would receive an email notification if this were to occur. Once you are flagged as a pattern day trader, you cannot place any further day trades if your account is below the minimum $25,000 that pattern day trading accounts are required to maintain. If you place any further day trades after your account has been flagged as a pattern day trading account, then you must maintain $25,000 equity and submit theDaytrading Agreement and Risk Disclosure. If you are unable to meet this requirement, then your account will be restricted to liquidating transactions only until you state that you will not execute any more day trades.

  • What happens if I fall below the $25,000 minimum within a Day trading account?

    Because your account has been coded as a day trading account, you will be restricted from trading until your account meets the $25,000 minimum or until you submit an email stating that you will not execute any day trades until your account meets the minimum requirements.

  • What is a day trade?

    A day trade is when you buy/sell short a security and then afterwards, on the same day, sell/buy to cover the same security. Extended hours trading activity counts towards day trading. It is considered a day trade so long as a sell/buy to cover is executed following a buy/sell short of the same security on the same day. It is considered a day trade even if you held the positions the night before. It is not considered a day trade if you sell/buy to cover and then buy/sell short so long as you do not close your purchase/short thereafter.

  • What Risks are involved in Day Trading?

    Day trading involves significant risk. There is a high degree of risk and losses could exceed any initial and/or subsequent investment. Please be sure to review our Daytrading Agreement and Risk Disclosure, and our Margin Agreement. Additionally, you will find more information if you refer to FINRA's Investor Guidance on daytrading rules.

  • Does Just2Trade offer Portfolio Margining?

    No; at this time, Just2Trade does not offer portfolio margining.

  • Margins/Short

    How do I add/remove margins?

    To apply for a margin account, please complete the following Margin Agreement. Please send all pages via fax to 202-466-6895 or scan and email all pages to newaccounts@just2trade.com. Pending approval, the agreement will be processed if your margin equity is above $2,500 and once your trades have settled. To remove margins, simply email margins@just2trade.com from your email address on file and state that you would like to have margins removed from your account. Alternately, you can send a signed and dated letter requesting for us to remove margins from your account: this letter can be faxed to 202-466-6895.

  • How do I short a stock?

    To short a security, you must have a margin account. To apply for margins, please sign and submit the entire Margin Agreement via fax to 202-466-6895 or scan and email it to newaccounts@just2trade.com. To short a security, you must check to see if that security is on the short list. To access and view the short list you must select the drop-down tab labeled "Trading". In the drop-down menu, you will click the button labeled "Short List" to access the short list. If the stock you wish to short is on the list, then you will be able to short the security. If a security is not on the short list provided, please call 1-877-206-2274 and Just2Trade will attempt to locate a hard to borrow security for you to short.

  • How does Just2Trade calculate the Margin Interest Rate?

    The margin interest rate is charged monthly but calculated on a daily basis for a 360-day year; the daily cost is based on your debit at the end of each day. You can calculate the daily cost by multiplying the amount you have borrowed by the Current Interest Rate divided by 360. Daily Cost = (Amount Borrowed) x (Current Interest Rate/360). Please click on the Margin Interest Rate to find your Current Interest Rate.

  • Is it possible to place a trade in cash within a margin account?

    While all trades in a margin account are placed and remain in a margin account type, you may limit yourself to using only the cash balance in your account. A margin account type does not mandate that you borrow with each purchase transaction that you make. You are only borrowing when your purchases exceed your total cash.

  • Is there an Account Minimum Value/Equity?

    All accounts at Just2trade, including margin accounts, must maintain a $2,500 equity, which includes cash and/or positions. Some accounts require higher minimums and are listed below. Day trading accounts must maintain a minimum $25,000 equity, which includes cash and positions.

  • What are Just2Trade's Margin Interest Rates?

    Please click on the Margin Interest Rate to determine your Current Interest Rate.

  • What are the margin requirements for ETFs?

    Non-leveraged ETFs have the same margin requirements as Normal Stocks. Leveraged ETFs are held at 100% initial and maintenance requirement.

  • What can I do if I cannot short a security?

    If a security is not available on the short list provided, please call 1-877-206-2274 and Just2Trade will attempt to locate a hard to borrow security for you to short. Please note that the short list will be made available at the end of September.

  • What happens if I get a margin call?

    Generally, you are issued a margin call via email and given two business days to meet the call. If you do not satisfy the margin call by the due date listed on the email, then securities are liquidated in your account to cover the margin call. When you do not cover the margin call yourself via liquidation, you are charged a $25 fee. For more information, please consult the Margin Calls and Flags Guidelines.

  • What is a sell out/buy-in fee?

    A Sell out/Buy-in fee is charged if you fail to meet a margin call and it becomes past due. The fee is assessed if Just2Trade is forced to liquidate securities in your account to meet a past-due call.

  • What is the margin requirement for short stocks?

    Please view the margin requirements for short stocks on the Margin Requirements page.

  • What risks are involved in trading on margin?

    Please note that trading on margin involves increased risk and could result in losses that exceed initial and/or subsequent investments. Since you are allowed to borrow funds above the amount deposited, trading on margin can result in losses greater than the initial principal invested. The decision to trade on margin must be considered carefully by each investor. Please examine the following Margin Agreement. Please also read additional information, including FINRA's Margin Information and FINRA's Investor Alert regarding margin.

  • Where can I find the Short list?

    This functionality is open to current account holders only. To access and view the short list you must first log onto your account. You must then select the dropdown tab labeled "Trading". In the dropdown menu you will click the button labeled "Short List" to access the short list. The short list will be available at the end of September.

  • Where can I see the interest being charged to my account?

    Margin interest is charged to your account every month based off of a yearly rate. You can view these charges on your monthly statement and on your Just2Trade online trading account. To view your statements online, click the Online Documents button located under the Accounts menu tab. You can also view the charges by clicking on Account Activity located under the Accounts section of your Just2Trade online trading account. To view the margin interest charges, select the second to last business day of the month that you want to view. Typically, this information is available on the first of the month.

  • Why are all my trades in margin if I'm not borrowing?

    In margin accounts, all stock and option trades are done in type margin. A margin account type does not necessarily mean that you are borrowing. It is possible to have a positive cash balance in your account but still trade as type margin. You are only borrowing when your purchases exceed the total cash in your account.

  • What is the margin requirement for U.S. listed Chinese securities?

    Please consult our updated list of U.S. listed Chinese securities that are held at a 100% margin requirement.

  • Am I able to trade options in an IRA?

    IRA accounts are eligible to be authorized for Level 1 & 2, allowing you to purchase calls and puts and write covered call options. Uncovered option trading is not permitted for IRA accounts. In order to update your account for options trading, please submit the Option Account Agreement. Please fax all pages of the completed form to (202) 466-6895 or scan and email it to newaccounts@just2trade.com.

  • Option

    Are options margin eligible at Just2trade?

    Options cannot be borrowed against at Just2trade.

  • Do I need to update my account in order to trade options?

    Yes, you will need to update your account with an Options Agreement. Please fax this form to 202-466-6895 or scan and email it to newaccounts@just2trade.com.

  • Do you allow cash-covered puts?

    At this time, cash-covered puts are not available.

  • Does Just2Trade offer streaming option quotes?

    Yes. Streaming option quotes are available for current accountholders with an equity above $2,500. To get streaming option price information, open the J2Trader and enter a period followed by the option symbol. For more information on how to use the trading desk, please see the following J2Trader Demo. For further guidance on how to enter/find the option symbol, please see the Option Trading FAQ "How do I find the Option Symbol?". Please note that at this time you can only place basic option trades and covered calls through the J2Trader.

  • Does Just2Trade provide option charting? Historical option pricing information?

    No. At this time, Just2Trade does not offer option charting or historical option pricing information.

  • Where can I see that my options are assigned?

    You can view this on your monthly statement and on your Just2Trade online trading account. To view your statements online, click the Online Documents button located under the Accounts menu tab. You can also view the charges by clicking on Account Activity located under the Accounts menu tab. To view the assigned transaction, select a two-day time range after the day that you submitted the assigned request.

  • Where can I see that my options are exercised?

    You can view this on your monthly statement and on your Just2Trade online trading account. To view your statements online, click the Online Documents button located under the Accounts menu tab. You can also view the charges by clicking on Account Activity located under the Accounts menu tab. To view the exercise transaction, select a two-day time range after the day that you submitted the assigned request.

  • How do I exercise my options?

    To exercise an option, please submit a request from your email address on file to info@just2trade.com. The email must include your account number, name, number of contracts to be exercised, and the option symbol to be exercised.

  • How do I find the option symbol?

    To manually enter an option symbol, use the following format: root.indicator.strike.YYYYMMDD Wherein: - root is the option root symbol (usually the company stock symbol) - indicator is C for a call or P for a put - strike is the strike price (must include the decimal, even if the strike price is an even dollar) - YYYYMMDD is the expiration date of the option Also check the Option Symbol box, if present Example: DLY.C.5.00.20100116 denotes DELL CALL $5.00 expiring Jan. 16, 2010 You may also click the Option Chain Lookup link to search option chains by company stock symbol.

  • How long do GTC orders stay open?

    GTC (Good until Cancelled) orders remain active for 90 days until cancelled or executed.

  • How much does it cost when I exercise my options?

    There is a $20 fee per exercise or assignment. This fee is charged on a per option symbol basis.

  • How much does it cost when my Options are Assigned?

    There is a $20 fee per exercise or assignment. This fee is charged on a per option symbol basis.

  • What is the charge to trade options?

    The online cost to trade options is $2.50 plus $0.50 per contract.

  • What is the commission rate to trade options?

    $2.50 per trade plus $.50 per contract

  • Which option orders can I make? What is the maximum risk level allowed?

    Just2Trade offers clients with cash and IRA accounts the ability to purchase calls and puts and write covered calls. Qualified margin accounts have the ability to write uncovered calls and puts. Qualified margin accounts must have a minimum of $25,000 in equity to write uncovered puts and a minimum of $100,000 in equity to write uncovered calls. Complex option strategies will be added in the coming months.

  • Which order types are available?

    At this time you are able to enter limit and market orders.

  • When are my options assigned?

    Given the option contract, options can be assigned at any time.

  • When can I exercise my options?

    Requests to exercise options can be submitted at any point before 3:00 PM EST on the last trading day prior to the date of expiration. Please note that for a request to be processed the same day, it must be submitted via email before 3:00 PM EST. Please submit the request to info@just2trade.com.

  • Which orders can I place on stocks under $1?

    You can place market and limit orders on stocks valued at $1 or below.

  • Order Types

    How do I cancel an existing order?

    Locate your open orders on the Active Orders page under Trading on the menu bar of your Just2Trade online trading account. You will see a cancel button next to each open order. Click on the cancel button to submit a request to cancel your order.

  • Can I modify an open order?

    Open equity orders may be modified between 9:30 AM EST - 3:30 PM EST. Go to the Accounts menu, click on the Orders page, then click the Modify button to the right of your open order. NOTE: All order change requests are subject to prior fills, including fills not yet displaying on the system. New quantity represents the total number of shares including shares already filled by the order being changed. Orders can only be changed between 9:30 AM and 3:30 PM (Eastern Time) when the market is open. Outside these times, you must cancel your order and enter a new order.

  • How long do GTC orders stay open?

    GTC (Good until Cancelled) orders remain active for 90 days until cancelled or executed. GTC orders cannot be cancelled after hours; GTC orders can only be cancelled during market hours.

  • Is there an additional charge to Cancel an order?

    No, there is no charge to cancel an order. Please note, however, if the order has already been filled, even partially, then the order will be charged a commission for the portion that was filled.

  • Is there an additional charge to cancel and replace an order/replace an existing order with a new order?

    There is no charge to cancel and replace an order. Please note, however, if the old order has already been filled, even partially, then that filled order will be charged a commission. Please also note that if the new order replacing the cancelled order is filled, then the new replacement order will also be charged a new commission once it begins to be filled.

  • What are logical orders?

    A logical order is an order that will be submitted based on a set of criteria you define when entering the order, allowing for greater customization. For example, a round-trip Buy/Sell Logical Order provides the ability to place a buy order at market or limit and then a sell order to submit if the price reaches above one price or falls below a second price. Each trade executed in a round-trip logical order will be charged as a separate trade.

  • What are trailing stop orders?

    A trailing stop order is an order that allows a "trail" on your stop price. A sell trailing stop order sets the stop price at a fixed amount below the market price with an attached "trailing" amount. As the market price rises, the stop price rises by the trail amount, but if the stock price falls, the stop loss price doesn't change, and a market or limit order is submitted when the stop price is hit. Trailing stops may only be placed on a closing transaction (Sell or Buy-to-Cover) on stocks trading at $1 or above and listed on the NASDAQ, NYSE, or AMEX.

  • What is a stop order?

    A stop order is an order to buy or sell a stock once the price of the stock reaches a specified price (the stop price). When the specified price is reached, your order becomes a market order. A buy-stop order is entered at a stop price that is always above the current market price. A stop order to sell is always placed below the current market price. Stop orders may only be placed for stock trading at $1 or above for NASDAQ, NYSE, or AMEX listed securities.

  • What is a stop-limit order?

    A stop-limit order is an order to buy or sell a stock that combines the features of a stop order and limit order. Once the stop price is reached, the stop-limit order becomes a limit order to buy or to sell at a specified price (the limit price).

  • Am I offered a money market/cash sweep option with my account?

    We have a number of cash sweep options for you to gain interest on unused cash in your account. Please visit the Money Market Fund section of our website for the most detailed and up-to-date information on current interest rates.

  • Securities

    Are there any fees associated with trading foreign securities?

    There is a fee, usually $75, charged to trade securities that do not settle domestically (at the DTC). This foreign settlement fee does not apply to ADRs (foreign firms listed domestically, like BP). Currently, there is no list available for the securities that do not settle domestically but generally the symbols are 5 letters and end in F or Y. However, not all 5-letter symbols ending in an F or Y are charged the foreign settlement fee.

  • Can I trade foreign stocks?

    If the foreign issue is listed over-the-counter in the U.S., you will be able to trade the security through our systems.

  • Can I trade preferred stock and class shares? How do I enter orders for preferred stocks? Class shares?

    Yes. You can trade both preferred stock and class shares. Preferred share issues are denoted by a trailing .PR indicator, with or without an additional letter indicating a further specification of the shares. For example, the following symbols denote preferred shares: AF.PR DXG.PRA Class shares are indicated by a period before the class specifier. For example, to get a quote for Berkshire Hathaway Class B shares, enter BRK.B.

  • Can mutual funds be traded on margin?

    Initial purchases for mutual funds, excluding ETFs, must be purchased in type cash and with cash. After 30 days, those purchases can be transferred to type margin. Leveraged ETFs can be purchased in type margin but are non-margin eligible.

  • Do you accept orders in ETFs?

    Yes. Clients can place trades in ETFs trading on US exchanges.

  • Do you offer margin for ETFs?

    Margin requirements for non-leveraged ETFs are the same as those for regular stocks. Leveraged ETFs are held at a 100% requirement.

  • How are bond orders placed?

    To place a bond order please contact our Trading Desk at 1-877-206-2274.

  • How do I sign up for a money market/ cash sweep account?

    To sign up for money market/cash sweep account, please send an email request to newaccounts@just2trade.com from your email address on file. Within this email, please include your name and account number. Before requesting the FDIC sweep account please be sure to view the following Terms and Conditions. Please visit the Money Market Fund section of our website for more information regarding money market funds.

  • How does a money market account work?

    Money market and cash sweep options provide a method for you to accrue interest on your idle cash when not invested. This is an automated service where your cash will sweep into the cash sweep option of your choice while remaining available for trading purposes. Once you place a trade with funds in a money market fund, the cash will sweep automatically to pay for your trade.

  • How long do GTC orders stay open?

    GTC (Good Till Cancelled) orders remain active for 90 days until cancelled or executed.

  • Which mutual funds can I trade? Is there a list available? Can I trade a mutual fund if it is not on the list?

    We offer more than 200 fund families for you to choose from. Please reference the Mutual Fund Family List to see if we offer the fund family you are looking for. If you do not see the fund family name, simply send an email request to info@just2trade.com with the fund family name and we will gladly try to secure an agreement with that fund family.