Click to Open in a New Window

Show Disclaimer
USA
Call Toll Free: 1-855-274-4934

FAQ

DTC Chills & Global Lock List

  • Funding — Account Funding

    How do I fund my Just2Trade Account?

    You may fund your Just2Trade Account through a wire transfer, ACH transfer or account transfer. Please find funding instructions inside of your Cabinet.
  • Can I fund my account by credit card, debit card or PayPal?

    No, deposits by credit card, debit card, PayPal, traveler's checks or credit card checks will not be accepted.
  • What is an ACH transfer?

    ACH is the acronym for "Automated Clearing House" and is the name of an electronic network for financial transactions in the U.S. Once you establish the relationship between your Just2Trade account and bank account, you may request to transfer funds between your accounts via this electronic network. There is no fee associated with your Just2Trade account to establish this relationship or to transfer funds. Besides establishing the relationship, the process is paperless – no lost checks, no postage charges. Please note that ACH relationships cannot be established for IRA accounts at this time.
  • How long does it take to set up an ACH?

    Approximately 5-7 business days is required to verify your bank account information upon our office receiving your ACH Activation Form. Please submit the ACH Activation Form via fax to 202-466-6895 or scan and email it to newaccounts@just2trade.com.
  • How long does it take to transfer funds via ACH?

    Transferring funds via ACH takes approximately 2-3 business days. There is a five business day hold to trade with funds deposited via ACH. You may have this hold lifted by submitting proof that the funds have cleared your bank account to info@just2trade.com or fax 202-466-6895. ACH deposits may be withdrawn via ACH after 10 business days of the original deposit. Otherwise, ACH deposits may be withdrawn via check, wire or ACAT after 60 calendar days have passed from the original date of deposit.
  • How much does it cost to set up/use an ACH?

    There is no cost involved with an ACH deposit, withdrawal, or activation. To set up an ACH, please submit the ACH Activation Form via fax to 202-466-6895 or scan and email it to newaccounts@just2trade.com. Please allow 5-7 business days for your initial ACH activation to be set up.
  • What are the Min./Max. Deposit & Withdrawal Amounts for ACH?

    There is a $100.00 Min. for all ACH requests In/Out.
    The Daily Max. for Inbound requests is $25,000.00, and the Daily Max. for Outbound requests is $100,000.00.
  • Do you accept money orders or Western Union?

    No, we do not accept money orders or Western Union deposits.
  • Do you accept third party transfers?

    Deposits by a third party will not be accepted under any circumstances. We do not send third party transfers.
  • How long does a domestic wire take?

    Domestic wire transfers can take up to 24 hours provided all account information is correct on the wire transfer. Incorrect or missing account information may delay the credit of your wire to your Just2Trade account.
  • How long does a foreign wire take?

    Foreign wires originating from a non U.S. bank generally take 24 to 48 hours (may vary depending on the country of origin) for our clearing firm to receive and post funds. Incorrect or missing account information may delay the credit of your wire to your Just2Trade account.
  • What do you Charge for Outgoing Account Transfers?

    There is no charge for regular mail check requests or ACH withdrawals. Normally, accounts are charged $50 when they transfer an account out (ACAT out). The fee to transfer out and effectively close an IRA is $50. Physical and/or foreign settlement fees apply.
<