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FAQ

DTC Chills & Global Lock List

  • Futures — Futures

    How do I open a futures account?

    Opening an account online is the fastest way to open and fund an account. To proceed, please click on the "Apply Now" button of our home page, followed by the "Futures" button.
    Once your application is processed, you will receive your approval status and welcome email within 1-2 business days.
  • How much should I leave in the account in order to keep it from being closed or locked/liquidated?

    The minimum amount to keep an account open is $100. The minimum amount needed to trade is $2,500 or greater, and certain margin requirement must be maintained. If you failed to meet the margin requirement after receiving a margin call, your account will be locked from trading until the margin call has been satisfied by liquidating contracts by FIFO (first-in, first-out) method, and the current session has closed or additional funds have been added above initial margin.
  • Are they any minimums to open a futures account?

    The minimum to open a futures account is $2,500
  • Futures Trading Account Types

    INDIVIDUAL & JOINT

    Get the most out of your investing at Just2Trade Futures. If you only require an account listed in your name only, an individual account is the choice for you. Account holders requiring more than one owner need to apply for a joint account.

    TRUST

    Just2Trade Futures offers regular trust accounts.

    BUSINESS

    Just2Trade Futures has plenty to offer your corporation, partnership, or limited liability. Bring your business to Just2Trade Futures and we'll give you the tools you need to help grow your business.

    RETIREMENT

    Investing in your future? An IRA allows you to enjoy the benefits of tax-deferred investment growth, so you can generate additional earnings each year your funds remain within the IRA.

  • How can I place orders?

    There are two ways you can place orders. You can download our software Aeon Trader and place your orders electronically. You may also call one of our brokers at (646) 346-1000 to assist you with placing orders.
  • Can I trade foreign futures?

    Yes, we offer connectivity to many foreign exchanges. Go HERE to see the future contracts available. Contracts not available for online trading may be available to be traded via phone. Check with our Trade Desk for details.
  • Can I trade my account while it is under margined?

    Unless the trades serve to reduce the margin risk, trading will not be permitted. Your account will be locked from trading until the margin call has been satisfied by liquidating contracts and the current session has closed or additional funds have been added above initial margin.
  • Can I trade online?

    Yes, you can trade online with our Aeon Trader software, compatible third party software, or simply with your own custom software using our .Net API or FIX connection.
  • How much does Aeon Trader software cost?

    There are no platform fees. However, you may have to pay data fees depending on which markets you require real-time data.
  • What is a futures contract?

    Futures are contracts between a buyer and seller of a Commodity, Stock Index, or other underlying instrument. The contract obligates the buyer to take delivery of the Commodity, and obligates the seller to make delivery of the Commodity at a specified time in the future at the agreed upon price at the time the transaction is executed.
  • How can I make deposits into my Futures Account?

    If you would like to fund your account via wire, please use the information below:
    If you'd like to fund your account by a different denominated currency, please refer to this page: Funding in Foreign Currencies
    Just2Trade Futures' clearing broker - GAIN Capital - will take reasonable measures to ensure the accuracy of currency conversions, however, cannot guarantee a particular spot rate, and will not accept liability for any loss or damage which may arise directly or indirectly from the currency conversion.
    Guideline for Check deposits:
    • Make all checks payable to: Gain Capital Group, LLC
    • We only accept checks drawn from U.S. Banks
    • Personal checks are acceptable
    • All personal checks will be held 5 business days to clear
    • We do not accept money orders, or third party, or traveler's checks
    • If applicable, include your Just2Trade Futures trading account number
    Mail your check to:
    Gain Capital Group, LLC
    Bedminster One
    135 US Highway 202/206
    Suite 11
    Bedminster, NJ 07921, USA
    Due to anti-money laundering laws, Just2Trade Futures' clearing broker - GAIN Capital can only accept funds coming from an account in the same name as your Just2Trade Futures account.
  • How do I withdraw or transfer funds from an account?

    You can quickly and easily withdraw funds from your Just2Trade Futures trading account by filling out the withdrawl form. Once you complete the form, please email it to support@just2tradefutures.com or fax it to (212) 483-9358. The deaily deadline to request is 12:00 PM EST.
    Important:
    If closing your account, the full balance will be returned
    If you request your full balance, your account will be closed
    We can only wire funds in a specific currency from an account if a credit balance of the same currency type exists
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