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Between which hours can I reach a client representative?
Our normal office hours are Monday – Thursday, 9:00 a.m. – 6:00 p.m. EST and Friday between 9:00 a.m. – 5:00 p.m. EST, excluding market holidays.
How do I change my address or contact information?
How do I change my password?
How do I close my account?
How do I remove securities that are not currently trading?
What do I do if I forget my password?